[repelsteeltje]

That sounds horrible.

Makes me reminisce Office Space story line of the waitress being encourage by her management to "express herself more", "maybe you need to wear a bunch more buttons?!".

Seems to me that once this gets pushed as KPIs your company has surpassed the point of reason and its going to be very difficult to reclaim any ground where GenAI might have been able to make any sense.

Good luck, hang in there...