[AnthonyMouse]

> They are going to lose money when people buy new RAM, rather than a whole new laptop.

You're thinking about this the wrong way around.

Suppose the user has $800 to buy a new laptop. That's enough to get one with a faster processor than they have right now or more memory, but not both. If they buy one and it's not upgradable, that's not worth it. Wait another year, save up another $200, then buy the one that has both.

Whereas if it can be upgraded, you buy the new one with the faster CPU right away and upgrade the memory in a year. Manufacturer gets your money now instead of later, meanwhile the manufacturer who didn't offer this not only doesn't sell to you in a year, they just lost your business to the competition.

[petemir]

I doubt the consumer mass that actually matters to manufacturer's earnings understands RAM value and if the computer they are buying is RAM-upgradable or not.

They are going to buy the 800$, any of the two, complain when it inevitably "works slower" in a couple of years (if they are lucky), and buy a new 800$ once again then. I don't see the manufacturer's motivation to offer upgradable RAM.

[AnthonyMouse]

They don't have $800 to buy another one so soon. So they take the one that "works slower" to some tech who knows the deal and tells them this machine sucks because you can't upgrade it, and now they think your brand is crap (because it is), curse you for the next however many years until they have the money and then buy the next one from someone else.