[jcomis]

Yeah, it's wild. The guy who fixed my garage door recently told me he sold his small time, but well rated garage door repair company to a PE firm. They also bought all his rivals. I had gotten a few quotes and everyone wanted to do a full replacement for several thousand, insisting it was all junk. He fixed it in 20 minutes for $80 and was firm that everything was absolutely in great shape except for the small problem he fixed.

The back end of all these companies is the same, some call center/scheduler that manages everything very cheap. They run the purchased companies as fronts and jack the prices and push for big replacement/upgrades until reviews dip. Then they dissolve the company into a generic regional company and sell that to a national like servicepro.

[slimsag]

Regarding several thousands for a replacement.. to be fair, garage doors are probably one of, if not the most, dangerous part of a home to work on

[ceejayoz]

Sure, but that's if it needs a replacement. OP didn't.

I had the same happen with a toilet; the float needed replacement, but the big plumbing firm claimed it'd be better to replace the whole toilet. Toilet was fine.

[YeBanKo]

What area are you in? I need his contact info if he is still in business.