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by mason55
779 days ago
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I could certainly be abnormal, but I'm much more likely to sign up for something that has a real free tier. There's honestly very little difference to me between 60-day free trial and just having to pay from the start, I know that once I do the work to integrate then I'm committing to having to pay. At least for a startup with little revenue and little cash, 60 days is just too soon to commit to having to pay, unless it's like $10/mo. What's worked better for me is the "startup scholarship" that a lot of companies are doing now. A year is far enough away that we'll either be out of business or have the cash to pay, and I don't need to worry that I'm getting my money's worth by the time the 60-day trial ends. I'm a big fan of Posthog right now because they have both a generous free tier & a generous startup scholarship. I've moved a ton of stuff to their platform. A lot of it probably depends on your product though. If you're solving a very targeted problem then you might not be able to create a reasonable free tier. But a lot of B2B tech stuff is like... sure you can charge a bunch of users $5 apiece, but you risk missing the signup of the one user that was going to pay you $10k. Anything with usage-based pricing is going to have Pareto distributed revenue and you need to do everything you can to make sure you're capturing those customers on the tail. |
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Yep. That's the problem with timed free trials. It applies pressure to sign up only within your magical goldilocks timeframe, otherwise you'll likely bounce because you're not ready to start your 14/30/41/60/etc. day eval.