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by bluefirebrand 773 days ago
The technical difficulty was that PSN was not integrated correctly so the skip button was put there so players could play without doing it

In their defense there is a sentence on that Modal that does say that a PSN account is required to play. It was also included on the Steam store page that it requires a PSN account. The issue I have is that the functionality of the Modal is at odds with the messaging. In this sort of case, I strongly believe that the Functionality should be taken as the fact, not the message.

If the messaging had been more clear that the Skip function was only temporary and a PSN account would absolutely be mandatory in the future then that would be different

As it stands, the message just seems like a Dark Pattern to try and get users who do not notice the skip button to link a non-mandatory PSN account.

1 comments

"If the messaging had been more clear that the Skip function was only temporary and a PSN account would absolutely be mandatory in the future then that would be different"

No it wouldn't, because people would still complain. There could be a flashing popup present at all times in a corner of your screen saying "YOU MUST SIGN INTO PSN TO PLAY" and people would still complain, there's no satisfying the outrage when it happens.

People would still complain but their complaints would not hold any water

As it stands, Sony and Arrowhead have created a mess with inconsistent messaging, inconsistent behavior, and extremely poor customer relations