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by zero-sharp
771 days ago
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In my opinion it's not a good idea to use chatbots in the medical/self-help space. Poor treatment (a session) could damage somebody's life. Therapists are supposed to be people 1) that we can trust; 2) people with which we can talk about sensitive topics; and 3) people that can understand nuanced social situations. It's not clear to me that chatbots fit these requirements. I mean, it's easy to make money giving advice. But there should be some level of accountability if the person giving the advice is supposed to be an expert who is looking out for us. Personally I think a big component of therapy is just being heard by another human being. Going back to your post though, you indicated that your chatbot would have a narrower responsibility? If that's the case, then you should advertise it as such and not call it a therapist. |
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