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by CM30 777 days ago
Or have it so it's trivial to sign up online, but cancelling requires contacting them via phone/post/whatever. 'Funny' how well these systems seem to work when people are giving you money, but how much of an unusable mess they turn into when it's the other way around.
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State Farm wanted me to speak to my agent directly (who they had never bothered to change from one down in Texas when I told them I moved to Montana), so I gave them written notice through the contact form on their website and then had to file a chargeback when they charged me again.

Got a check from them in the mail a couple weeks later. (For $13.83, I'm not sure exactly what that's supposed to represent)