[kkfx]

> Obviously this can't be applied to essential services like healthcare etc.

And that's the reason why you have to engage. Allow things to go that way one time, you'll get them all the time. Protest, politely but effectively, all the time and things will change.

We all suffer crappy services, if almost nobody protest they'll not change, because much of them are used by people with no choice, starting from fiscal stuff.