At scale, I think running a creative servies business is much harder than a typical tech startup. Mapping billable hours to bodies, some of who you haven't even hired yet, is a difficult process that's hard to scale.
Actually what you're describing applies to any service company, including companies separately founded by Thomas and myself on different sides of the globe. Creative service businesses and tech startups are a bit like chalk and cheese, which perhaps is part of Thomas' argument (not wanting to put chalk or cheese in his mouth though). However, one thing is certain, the guys that are pushing out this company and looking for investment are at least doing something about it, and I think that's good enough for me.