[stouset]

I’ve been an Apple user since the Core 2 Duo laptops. So something like 20 years. I’ve owned countless laptops, every other iPhone since launch, two iPads, two watches (a first gen and last year’s), two HomePods, a pair of AirPods Pro and Max, a Time Capsule, two Apple TVs, and… lord knows I’m missing multiple somethings.

The only time I’ve had to use support is when I’ve broken an iPhone screen to have it replaced.

[kcplate]

My experience goes back to the early ‘90s. I’ll admit an intense hatred then and the occasional support call, but that was mainly because I was a network engineer in a publishing company and AppleTalk was a chatty POS protocol. Since maybe ‘00s managing many, many apple devices (not just my own), I’d bet I can count on both hands with a finger or two left over that I needed to call support. Personally, I have only used Apple devices since 2009 and have only engaged support on an Apple Watch back in 2019, which was my own damn fault for smacking it into a wall and swimming a mile right after bricking it.