[mwexler]

I loved Stolen Device Protection when I first heard about it. And now I've wasted hours of my life dealing with it as part of the "Daily Lockout".

And tech companies again demonstrate that they are "all about the user" by providing no clarity, acknowledgement, or empathy around the issue. It's depressing.

Perhaps this is real talent in tech: to make things seem rather than be, and to build ways to avoid service and accountability unless it leads to max profit.

I shouldn't be surprised each time this happens, but optimistically I still am.