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by GuestHNUser 782 days ago
> but critically, it needs to adapt to its users – to people!

In principle, I want this to be true. But, in practice, I think products change because the teams that built a product need to justify their continued existence within a corporation. Slack's last few rounds of UI changes for instance, has been a net negative for me, the user. Why can't I split several channels in the same window anymore? Why did they add a thick vertical toolbar that I don't use and can't remove? Not for my benefit, that's for sure.

p.s. Kelley not Kelly is the correct spelling of his name.

2 comments

You are also sure that those changes were not beneficial for someone else in a way where your single opinion is outvoted?
I'm sure it worked lovely for whatever biased focus group Slack Inc hired to review the changes. But where I work the redesign is pretty much universally hated.

I would've thought a company centered around developer culture would understand the concept of not fixing what isn't broken. I guess pencil pushers have now fully taken them over.

I think that it’s very important to remember that most software, by count, is not some deep-pocketed VC-funded / big tech company’s baby.

If HN people stopped working for HN companies then they’d see that most of the behaviours they complain about, on HN, are not universal inevitabilities.