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by idanmasas
785 days ago
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That’s plain stupid… “Even if the chatbot can talked into letting me talk to a human” - dude, this is what most companies operate on these days. You don’t get to speak to a human agent if you don’t have to. Most companies let you speak with their AI agent first, see if it can answer your question, and only if it’s not or you’re insisting to chat with a human, only then allow you to. You guys clearly don’t have a business or one with very low traffic. |
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Perhaps you can whip up a bot to do this as a service, and bundle it your other product offerings.