[ptsneves]

When I say young generations I don’t mean they are incapable, but that the tools they use and influences they are subject to, are new. This seems to lead to a normalisation of personal communication rituals that are often at odds with previous norms and conciseness.

Courtesy used to be a fallback protocol in society that allowed people of different sensibilities to communicate more efficiently and without personal contexts getting in the way of subject matter. It was also non threatening and the effort put into it was a sign someone was taking the counter part seriously.