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by freedomben
785 days ago
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Same, most of the time, although I don't use Digital Ocean much after a client of mine issued a charge back having forgotten what "Digital Ocean" was (even though I explained it several times). before talking to me, they locked my admin panel so I was completely unable to fix a production issue. Then when I discovered what had happened they took several business days to "unlock" my admin panel. I suffered a pretty big reputation hit with my clients and was put in a position I NEVER want to be in again: "sorry normally it would take me 5 minutes to get the site back up, but it's gonna be <unknown> number of days until DO decides to unlock my account, long after I gave an updated credit card and paid the balance. I use Linode now, and hopefully Akamai won't mess that up. |
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