Me too. I’m not aware of a single change they’ve made in ten years. Offline still doesn’t really work. I’m sure there’s been tons of scaling work, but why does that require thousands of employees?
User facing changes are usually the tip of the iceberg for most mature companies. Feels very naive to judge a large company that deals with complicated licensing, sales, marketing by some pet peeve feature you are missing in the app.
Not really. The engineering roadmap of large public companies optimize one thing: stock price. Gone are the days of working on features that benefit the user. That’s called enshittification
Ten years ago was 2014, there's been a lot of changes to Spotify in 10 years, not even just in types of content (podcasts, audiobooks, music videos) but the whole recommendation system, daily playlists, discovery playlists, lyrics, even banal things like playlists folders didn't exist 10 years ago.
There's also a lot of scaling into new markets they didn't have presence in 2014 (which requires scaling in billing, legal, accounting, etc.).