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by olefoo
5136 days ago
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Facebook has the biggest and most metadata rich direct marketing list ever created? Facebook has not even begun to do the things they could with the knowledge they collect every day. In theory you should be able to go to one of Facebook's ad sales pages and order an ad that will be shown exactly three times to every left-handed piano player in Ohio. That you can't do that in the next ten minutes means that Facebook is leaving money on the table. They don't need to compete with Google, they need to compete with Experian and Transunion, or they need to come up with a way to provide a compelling "We manage your online data for you." offering that a majority of their users would pay for. Facebook is, right now in a fairly enviable position; there are many things that they could potentially become, they are not hamstrung by the need to keep a cash cow fed and they have enough resources to try multiple experiments at scale. I wouldn't count them out as a driving force on the web just yet. |
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On the other hand, Google might very well know this, if, say, I have searched for left handed golf clubs. Amazon would also know this, if I have bought said clubs through them. Google and Amazon almost certainly also know which state I live in (hell Google might know exactly where I am at any given moment if I have an Android phone).
So really I don't think Facebook is in an enviable position at all compared to companies like Amazon and Google.
"[...] they need to come up with a way to provide a compelling "We manage your online data for you." offering that a majority of their users would pay for"
What data? Dropbox and now Google back up all your files and documents, for FREE, now! How could they compete with this with a free service, let alone a paid one?
And from a privacy standpoint people trust Facebook far less than Google or Dropbox. There is an implicit assumption that anything shared with Facebook will some way or another be shared with one's Facebook friends. (People aren't ignorant of the way Facebook has tried to trick them into accepting more liberal privacy settings over the years.) Facebook would have to work very very hard to change this perception before a data storage service would ever take off.