[Galaco]

I tried after they introduced the family plan, then gave up after a few months since most of the products were (at least then) extremely half baked and missing what were to me key features.

VPN was great, no issues. Calendar was pointless; no way to sync between Google calendar updates; you could import your calendar from Google, but as soon as someone changed an event Proton Calendar was out of sync and you wouldn’t know unless you check in on Google Calendar, thus making Proton Calender pointless.

Proton Pass seemed good except it launched with no way to use it on an Intel Mac. So unusable for me since one of my machines is an Intel Mac.

Drive I tried out but since there wasn’t a way to view photos like their competitors at the time I never did much with it.

Mail was good for years, but the family plan was enough for me to give up. There didn’t seem to be a way to share an email domain with my wife and have each of us be able to access an email on that domain (e.g. [e-mail] on her account and [e-mail] on my account).

I think Proton has good services once they mature but they had a spate of releasing half-baked products.

[protonmail]

Hi! Regarding Proton Calendar, please note that you can in fact subscribe to a non-Proton calendar, like Google Calendar, so you don't need to import anything: https://proton.me/support/subscribe-to-external-calendar. In this case, the calendar would sync automatically.

Regarding Proton Pass on macOS, you can use the browser extension and the web app on any macOS device, and the desktop app for macOS will soon be available too (now in closed beta). Silicon chipsets should be able to use the iOS Proton Pass app as well.

You can easily view photos on Proton Drive now. You can also use the Proton Android app for photo backup (on iOS this functionality is in beta as the moment).

Finally, you can share the domain with a family member - the Proton Family plan supports both custom domain addresses for sub-users as well as existing Proton Mail addresses.

If you're having any issues using any of the services, please contact us at: https://proton.me/support/troubleshooting?product=account, and we'll make sure to look into each of the issues closely. Thanks in advance!

[Galaco]

I'm aware of most of these improvements since I unsubscribed. Not worth resubscribing for me but I do follow the progress and am happy to see the improvements.

Proton Drive is quite impressive to me now. Photos beta came along about 2 weeks after I unsubscribed I believe; bad timing on there I think; the Windows support was dangling in front of me for so long with no Mac support or Photo support I gave up waiting and moved to iCloud.

Proton Pass at the time did not have a Safari extension iirc, so on an Intel Mac you could not use Safari. I use Safari (mostly unwillingly), therefore I could not use ProtonPass at that time.

For the family plan, is sub-users a new concept? I was shocked I couldn't have a shared email ([e-mail]) + husband email ([e-mail]) + wife email ([e-mail]) with the obvious access controls you would expect from such a setup.

[protonmail]

Glad to hear that you're following our progress! Regarding the family plan, the multi-user support has been there from the time when Family plan was introduced (early 2023). We had previously had it on business-plans only, as well as our legacy Visionary plan.