[dave78]

> At least ~15 years ago, the way Domino's timer works is that when the cook puts the order in the oven, they hit a button.

The Domino's location near me very obviously hits that button as soon as they get the order when things are busy, regardless of if it's actually going in the oven then or not. I've had many, many times where I arrived at the location, with the app saying "your pizza is ready!", only to have them say "it's not in the oven yet, it'll be 10 minutes" when I ask for my order.

I'm certain the stores and even individual employees are rated on how fast they get the orders done so of course they're going to mess with that system to show the best metrics they can. I'm not even a little bit surprised, nor do I really blame them. Even though it's frustrating to find out my order isn't actually in the oven, I just say "no worries" and wait a few minutes.

[boomboomsubban]

>certain the stores and even individual employees are rated on how fast they get the orders done

They weren't fifteen years ago. The only speed incentive was not pissing off the customer. That may have changed, I can't say.

One thing I didn't consider earlier, if the store is busy enough the oven might be full and the cook hits the button to clear the entry they're done with so they aren't confused.