[callamdelaney]

I think session replays are overrated. By the way Microsoft Clarity offers session recordings and is free. Whether its because their implementation is bad or something else we very, very, very rarely extract meaningful learning from session recordings. It's mostly people who aren't super tech literate fumbling around on our site on an ancient tablet.

[XCSme]

I like using session replays, maybe not for finding specific issues, but for understanding exactly how users browse the website, and which sections are confusing, which sections they skip, and which sections they focus on.