[inetknght]

I stopped buying from Home Depot when one store decided to try to sell a damaged lawnmower to me not once but twice, and with website phone staff unable to do anything and two different managers/assistant managers referring to other stores. The store they referred me to then also tried to sell another damaged lawnmower.

That was the worst experience I've had at Home Depot and I'll never purchase anything from them again.

Now I buy from Lowe's. My aunt works there -- but at least I know I'm not going to get screwed by family. Or, if I do get screwed by family, then there's family-political solutions there. It's clearly nepotism :) but if it works better than capitalism then sobeit.