[andersa]

Billing is automated. What support? S3 doesn't care whether it serves a PB of Epic traffic or from thousands of small customers, it's all automated. There is no actually reasonable explanation for the service being 10-100 times more expensive than greed.

[tnmom]

Cards get declined. Support tickets get created. Customers die and you have to hold all their stuff open for 90 days while trying to reach them, without a chance of getting paid.

You might not be stupid, but there are people who look _just like you_ who will email support over a six cent billing issue which turns out to be correct anyway - but just burned a couple hours of support people’s time.

Epic probably doesn’t do stuff like that.