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by amarcheschi 793 days ago
Unrelated to ai, but I once had a so bad experience with self service checkout in one of the major supermarkets in Italy, I wrote an email to their customer service detailing all the bad things I could think of that they could improve. Worst thing is they behave in different ways whether you're on the checkouts on the left or on the right side of the wall. Many friends told me it was too much writing an email, but many had same frustrating experiences as me
1 comments

Did anything come out of that?
Sorry for the late reply, i guess hn doesn't show replies so I sometimes check my comments on my profile to see what's up (tell me if there's a way to be notified)

They replied something in the lines of "we sent your considerations to the department concerning buyings these things. We'll let you know" and then they didn't let me know