[hbn]

I think the issue is just bad direction on that video. They released this "video handbook" a couple weeks ago that's much more human.

https://www.youtube.com/watch?v=NyPxwp3SxdU

If there's anything about their work atmosphere I've gleamed from seeing employees talk about the company over the past few months it's quite the opposite of a cold, brutalist tech company. It's cult-like if anything. They've been acting way too impressed by their own product, and now that it's out and reviews have panned it, they tweet about how we all need to be more "optimistic about the future" and similar handwaving. It takes real faith-like buy-in to be shipping something like this and not feel totally embarrassed.

[iamleppert]

Sadly I have worked for such places. At the top somewhere is someone with an ego so large it will always prevent them from taking any accountability or offering a shred of humility. If the market doesn’t like the product, they will blame the market before admitting to any defect in their own thinking.

Narcissistic personalities are constantly rewarded in tech, they play right into the greed of VCs and unmask the fact most investors are completely incompetent.