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by theosp 796 days ago
Two Claude accounts of mine got blocked (one of them was a paid account for which I got a refund following the block), without explanation, very normal use.

I loved using Claude, I think it did better job than other LLM. Attempts to appeal failed with no response.

You think you can help me figure it out?

2 comments

I've seen this kind of comment a few times, I was considering building some tools on top of Claude but this strongly puts me off. I don't want to invest the engineering time only to randomly have the account blocked with no warning and no explanation.
Like you shouldn't lock yourself to a specific cloud provider, you shouldn't lock yourself to a LLM as a service provider.

You could build your tools with a generic access to the best LLMs of the market. Today Claude is great, but perhaps Gemini, Mistral, ChatGPT, Command-R, or some wizard-dolphin-mixtral-carrots-merge-v3 can be descent replacements.

Totally, spending time developing the muscles to build more advanced RAG workflows is first and foremost a data modeling and data engineering challenge -- developing the hierarchical data modeling expertise, taking advantage of the structure and flexibility of the document model, chunking, and real time memory requirements combined with the power of vector embeddings and advanced query and filter capabilities is a skill that will last, irrespective of the popular model, service provider, cloud platform or framework du jour.
> is a skill that will last

As a user, why would I bother to learn these things, aside from a hobby? If it works well, I expect a product to come along soon.

You wouldn't bother as consumer. The advice above was for developers I think
Where do you start learning these workflows, as in do you have any you would recommend?
This puts me off using any remote LLM. I would pay per month to have the model run locally.
Why not use something like http://openrouter.ai? Pay as you go and you can select any model you want. Heaven!