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by leastangle 794 days ago
We use Tailscale quite heavily and the SSH feature. Along with many other features, it is great. However, the article doesn't mention pricing, which for me personally seems quite high at $18/month/user. [1]

[1] https://tailscale.com/pricing

5 comments

It is quite clearly stated in both this announcement and the docs [1] that it is available for the personal (aka free) plan. Not sure why their pricing plan does not include any mention of it.

[1] https://tailscale.com/kb/1193/tailscale-ssh

What is their incentive to offer such a service for free?

Following the adage "if it's for free, you are the product", what is going on behind the scenes? Are they providing their services as a giant honey-pot to sniff on traffic?

Their response in the past about their free tiers has been that it's low cost to offer and it results in larger sales (devs use it themselves, like it and bring it to places they work).
They have a blogpost about it: https://tailscale.com/blog/free-plan

> TL;DR: Tailscale’s free plan is free because we keep our scaling costs low relative to typical SaaS companies. We care about privacy, so unlike some other freemium models, you and your data are not the product. Rather, increased word-of-mouth from free plans sells the more valuable corporate plans. I know, it sounds too good to be true. Let’s see some details.

Thank you for the link.

So it's a weighed choice between "if something seems like it's too good to be true, it often is", and "the explanations they give make good sense, and it's a way of doing business that some ethical company could choose to take".

We probably won't know in the short-to-medium term, so we'll have to take their word for it..

But I must admit, their products look pretty impressive. I'll have to have a closer look at them.

For what it's worth the scaling costs for their service are quite low. Tailscale connections are almost entirely peer to peer after an initial NAT busting operation. They can afford to do a loss leader like this and the product is actually so good that I've recommended it to a number of places. It's literally the first VPN that I think is worth paying for. I wouldn't have known that if the free tier didn't exist. Using is believing in their case. It's not uncommon to be literally angry at how easy it is to set up/manage/deploy given how much of a trash fire most vpn software is.
> Tailscale connections are almost entirely peer to peer after an initial NAT busting operation.

Ah, interesting, thanks. That would indeed make it a lot less costly. I would need to dive into it to get a better understanding how their service works.

Would you happen to have some good resources you found useful?

That actually sounds rather nice, I might try them out because of this.
People who use it at home will buy the corporate plans in work.
It's listed as available for the personal plan under "Compare Plans and Features" -> "Application Networking" on the pricing page
Which other vendors did you get quotes from? Genuinely curios. Ime they are very competitive on price compared to some others.

One of my former gigs used a competitor (also a startup) that was 2x the price and offered way less flexible setup but our “architect” rushed it bc of the way he was. Other more established competitors were even more expensive

I've been impressed with ZeroTier. The free tier is pretty generous. Plus the desktop client allows you to access more than one network/account at the same time. IIRC, Tailscale requires you to switch between accounts.
ZeroTier doesn't use WireGuard under the roof.

Tailscale SSH is quite interesting because it'd require Tailscale authentication. So it would segment SSH access off, and makes SSH access also generally available to all clients utilizing Tailscale, regardless of host OS.

I checked, and it doesn't seem like Headscale supports SSH access.

I dont know about the pricing. Over the last couple of months i have been investigating different alternatives for better access control to our internal resources. And Tailscale seems to be on the cheaper end compared to other offerings.
Damn, in beta it was available to all plans. Maybe in the future they'll make it available for Starter and Personal plan too.
According to the post it’s available on Personal too.
But not for Starter. I wonder what's the reasoning of excluding only the Starter plan.
To encourage commercial users to upgrade and pay more I guess.