[jen729w]

It might have changed in the last 10 years, and it might be different in the USA, but in 2010 when I put on a large theatre production and had to use Ticketmaster, there was no way a ‘kickback’ was part of the equation.

Exactly the opposite, in fact. Did you know that Ticketmaster has two fees? One is the ‘outside’ fee that you, the punter, sees. So you think I’m getting $100 and you’re giving Ticketmaster another $10.

In fact there’s also an ‘inside’ fee that Ticketmaster charges me. So of that $100, they also take $10 from me.

Of course for this you get all sorts of services, right? Tools to manage seating, allocations, reservations, price varieties, and so on? Nope. Not a goddamned thing.

I despised having to work with them.