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by jorvi 790 days ago
> The same kind of developer philosophy, that users are dumb and they must be prevented from customizing the application

The more holistic view is that every customization path incurs a support burden.

If you have 3 options to support, you can engineer and test the heck out of each option. 15 options? Not so much.

So having those 12 extra options not only creates permanent extra workload, as dev time is finite you’ve effectively made the 3 aforementioned options worse off.