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by InitialLastName
796 days ago
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I both A) don't believe you at all (would you rather shop somewhere you can easily find and access the product you're looking for, or where you have to track down an employee to dig through the clutter to find each item?) and B) feel we should note that Walmart's "ideal shopping experience" is not the same as the customer's. They want you (in the amalgamated, averaged sense) to traverse the store in a certain way, to select the right items, to be enticed to buy the other right items, and to leave without encountering so much friction that you decide to go to Target next time; those subtler effects are absolutely affected by organization and aesthetics. |
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