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by hilti 801 days ago
Great approach, but I‘d like to understand what exactly a request means. The website is not very clear about it so far.
1 comments

A request is a task on the board. Usually it is a bit of work which can be accomplished in up to 2 days. If takes more than 2 days, then create a separate task. For the Pro plan, it states "2 requests at a time" which means I'll have to work 2x harder to complete 2 tasks during the same time frame I would complete 1 request in the standard plan. In subscription model there's no concept of "business day" and "weekend", every day is a business day. So if a client creates a task on Friday evening, for me it is still up to 2 days to complete it regardless if it's a weekend or not. Usually I try to deliver as soon as possible and to keep the high quality at the same time. I value client satisfaction and believe in long business relationships and a word of mouth.

Also, in SwiftAppLab client portal (Login button), I use Breeew for tasks and subscription management (see more at https://breeew.com/). By the way, Breeew was built by an indie hacker and the tool is pretty powerful, convenient and user friendly.