[tinylittlefish]

Right, this is a very good point. Many one star app reviews are there because the user is frustrated and doing something wrong.

I have one review in which a person said my app only allows 10 entries (it allows unlimited entries). One-star review, and I can't contact them to fix the problem. If I had a system like this implemented, likely they would have gotten in touch with me, I could have figured out what they were doing and solved their problem.

In that case, it would have eliminated bias by preventing an incorrect negative review. And helped resolve that person's issue.