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by strict9
799 days ago
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It also dies behind dark patterns that prevent you from canceling the subscription. I've subscribed to a few publications over the years but not any more. After getting burned a few times from an easy to sign up but impossible to cancel user experience I have sworn them all off. I refuse to support subscriptions that require talking to a person. And waiting on hold and having to navigate the operator trying to prevent you from canceling. In my experience all media and news subscriptions do this. |
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3 months later I needed to cancel. It turns out you can only cancel by a phone call, during their business hours on the east coast. Of course that wasn't the end because then it was probably twenty minutes on hold and fighting with. "No I want to cancel. No I don't care if you offer me a discount, I am pissed you made me call in to cancel. No I don't want to suspend I want to quit."
Swore I would never purchase them again if they are going to do something like that.