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by GTP 790 days ago
I'm not sure businesses would be interested in a modular laptop, I always assumed they prefer to just buy new ones when the time comes rather than having someone spending the time to service them for the needed uogrades. Currently, they don't even bother trying to reinstall Windows, which I think it would solve most of the performance problems that surface after about 3 years of operation of a laptop (assuming it's used for office work).
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My company has been lengthening replacement intervals with every budget cut. In the 1990s it made sense to replace computers as often as every 2 years - the new one would be twice as fast. Around 2000 that slowed down though, and so 3 years made sense. Today computers are expected to last 5 years. If the most common things to break are easy to repair it might make sense for a company to not replace computers are all anymore, just keep the important spare parts on hand. (they still need to keep new ones for weird accidents)
Actually modular ones would be GREAT for repairablity in fleets. I could ship them to my tier 1 guys and have them swap out a part rather than going back to Lenovo or Dell and taking weeks.
A lot of the IT depts in medium to large size companies I've talked to routinely do repairs on their hardware, e.g. swapping out laptop motherboards, memory, drives, etc as part of maintenance (on and off warranty). Hardware explicitly designed for changing major components easier would probably save them time and money.
We've been getting a lot of interest and traction from SMBs, especially in the 50-200 person company range. What we're finding is that the strongest benefit to them isn't even the upgradeability (which they do like), but the reduction in employee downtime from being able to swap a part on the spot and get the employee up and running again.
Thinkpads are/were basically modular laptops for decades and I think they are as business, as business can get. I am pretty sure modern Thinkpads failing in modularity/repairability is on Lenovo cutting costs, not lack of demand. After all, some models are still fairly repairable/upgradable with good (video) documentation.