[jjice]

I'm excited for their improvements. It's got to be incredibly hard to start a company that does what they do. Not the repairability part, but anything with modern hardware, firmware, and software.

When I think of the other big names, they've all been around for quite some times and they were already established companies. I'm not excusing Framework, but I am excited for their future. My Framework 13 AMD has been running great for the last 6ish months. I've had a big where the screen won't come back on after a charged sleep twice now, but it's been a minute since that happened.

[mey]

I have had to RMA my entire AMD laptop due to a BSOD issue, that lives on in the replacement device. It isn't a DIY config, using their charger, etc. I am 70% sure it's firmware, but no matter what the root cause is, I have little faith that the problem can be resolved due to lack of transparency or knowledge of the root cause.

Edit: I think this is why Dell/Apple end up winning in the end. Stability in a computer is critical.

[nrp]

We've found and resolved this issue. We'll be promoting the BIOS update that resolves it to stable later today, but you can pick up the release (3.05) early here: https://community.frame.work/t/framework-laptop-13-ryzen-704...

[mey]

Oh thank god! Deploying it now. (Assuming you are referring to https://community.frame.work/t/random-hard-freezes-fw13-amd7... )

[nrp]

Thanks for the trust and the belief, and we know that we need to prove it and live up to it by actually delivering on the results of product longevity.

[jjice]

Big thanks to you and the entire Framework team. The work y'all are doing is incredible. I'm a very happy customer and I'm excited to see how Framework grows and I'm excited to continue to be a customer!