[BadHumans]

I'm still bullish on Framework but the quality control issues I have seen from the Framework 16 are unacceptable for a device that cost as much as it does. They have also reused elements from the older Framework laptops that they should not have, namely the smaller keyboard and the smaller trackpad. I hope they pull it together because I want them to succeed.

[nrp]

Note that both the keyboard and the touchpad are unique to the Framework Laptop 16. We reused the same keyswitch and keycap structure on the keyboard because the feedback we've gotten on those on Framework Laptop 13 have been almost universally positive. In Framework Laptop 16, we integrated them into a new module structure to enable Input Module swappability.

For the touchpad, similarly, we used the same controller chip because we've seen it work well on Framework Laptop 13, but the touchpad surface dimensions and overall structure are unique to Framework Laptop 16.

[BadHumans]

I have not used the 16 yet as I decided to hold off after seeing the QC issues but most of the feedback I've seen and from what I can tell looking at the laptop is the trackpad is too small and the keyboard is too cramped. My 13 inch Thinkpad appears to have a more spaced out keyboard than the Framework 16.

[nrp]

The key spacing is the standard 19mm key stride that we use on Framework Laptop 13 and which most (all?) 13"+ notebooks use.

[BadHumans]

I might not be explaining what I mean clearly. I'm talking about the Framework 16. The keyboard on the Framework 16 seems more cramped than my 13" laptop.

[jlkuester7]

Ignorant question here, but I have been wondering if they keyboard/trackpad would be upgradable in the future? Still rough to release a laptop at such a high price-point with sub-par UX, but it seems possible that they could release better components for the 16 in the future, right?

[BadHumans]

They are replaceable and they could release a larger keyboard and trackpad in the future.