[aleksiy123]

On the other hand the attacker may actually have incentive to follow through and hold up their end so as to build a reputation. Making their next victims more likely to just pay.

Somewhere I read that some ransomware had excellent "customer" service for helping you transfer over the payment and promptly restore your files.

[sedatk]

“Ransomware Reality Shock: 92% Who Pay Don’t Get Their Data Back” https://www.forbes.com/sites/daveywinder/2021/05/02/ransomwa...

[wruza]

This stat includes everyone, some of them may not research what hit them. One of my clients decrypted his database twice, after seeing on the internet that they actually send a decryption key.

[sedatk]

Oh, got it. So, the next ransomware author should just brand their ransomware as one of the "honest" ones :)

[mort96]

I mean it's not like these people are operating under " long lived identities and want to build a long term business relationship with you.

From their side, the logic seems as simple as: repeat the attack -> some chance of more money, don't repeat the attack -> 0% chance of more money

[soraminazuki]

Scammers acting like an adult is hard to believe. They’re usually quick to start yelling and cursing in Kitboga videos.

[dhosek]

The serious organized crime outfits are very organized. They’ll provide customer support to walk you through purchasing and transferring the bitcoin.