[settsu]

This would have been not at all noteworthy had the Kagi CEO simply resisted the urge to reply and walked away. The blogger's first reply could be interpreted as antagonistic and he should have recognized that and chosen not to engage.

My advice for anyone who runs a company (or may): make an active effort to learn about (healthy) human interactions, as well as how to figuratively take one on the chin. Like much of life, you can't choose how you'll feel about circumstances you find yourself in, but you absolutely can consciously decide how you'll respond.