[fragmede]

When webmail (Gmail, Hotmail, etc) first came out, one objection I remember is that it was a bad idea, because it meant you couldn't get at your email if the service went down. How foolish of you to rely on someone else to keep their website up 100% of the time. That thinking passed as expertise in keeping systems up became its own branch of software engineering. So we forget that it's very possible to do a bad job of keeping a website up. some of the platform engineering work isn't just for show, it turns out.