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by osm3000
804 days ago
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In a SaaS product, these are different issues: 1. I am making a proxy for churn (last seen == end of subscription in this product). 2. You are looking for active users (yearly / monthly / ...) I think your suggestion (point 2) is definitely an important view, but it doesn't conflict with the need for point 1. Sorry if this is self-evident, I will just leave this link for reference on such metrics:
https://userpilot.com/blog/product-engagement-metrics/ In any case, I am happy to help: if you would like an export of the data, or the DB dump, let me know. And I very much looking forward for your analysis :) |
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