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by avensec 792 days ago
There are lots of replies; I'll add my theory. Threads aren't conducive to conversations that build psychological safety and trust. A natural conversation of curiosity/questions, in 1:1 or small group settings, doesn't exist. This leads to talking *at* each other instead of with each other. The reduction in empathy follows.

Thanks for asking the question and spawning the conversation threads!

2 comments

> There are lots of replies; I'll add my theory.

Part of the problem lies here, and I'm doing it right now too.

In online public spaces we never have a conversation with another person, and rarely even then within a small group like enthusiast forums of yesteryear, we comment to the lynch mob. We reply to someone's statement with our own thoughts but it is not judged by the original poster if it was a good or insightful reply to what was originally said, it's judged by the mob with upvotes and downvotes and being flagged, misconstrued and nitpicked in fifty different ways. It happens here, Reddit, Facebook, YT, and any popular venue where comments are allowed. Even Github issues and pull requests.

I think it's why Discord is a popular alternative choice for many people. If you're not actively present, you can't chime in with your two cents and derail the conversation into some energy draining defense against someone's insane straw man attack. Comments needing to be in real time and the conversation being locked away and lost are a virtue for some folks.

One differentiation I find is that, I typically respond to questions or ask a question. In that way, I don't believe it was part of the problem, but demonstrated a pattern of improvement, I'd love to see (I responded to a direct question). More questions and dialog! :)
Indeed. What happens on social media isn't conversation, it's a performance for an audience