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I have lived/worked/banked in four countries (UK, US, ES, DE). Germany is not at the cutting edge, but it is far from the worse. The interactions I have had with bureaucratic systems in Thüringen have all been entirely fine. Friendly people, clear process, done quickly. Obviously that is only an n=1. It is a rural area that is not overloaded as Berlin is. Which country would you consider "modern"? My experiences: In the UK the way you prove who you are is literally a physical copy of your water bill. Spain, some things work well enough, others are insane. US, massive variability from state to state and government department. |
- The requirements are arbitrary, undocumented, and largely depend on how the case worker feels on a given day. Common wisdom is to bring far more documents than asked for, just in case.
- Everything is paper-based. You are expected to act as a transport layer between offices that won't talk to each other. Everything is mailed, because digital communications are distrusted and digitalisation lagging far behind.
- Everything takes far longer than it should, partly due to the above, and due to chronic understaffing of government offices.
This is a problem in all major cities, and many of the smaller ones. In this case, n is a pretty big number backed by the many relocation consultants I work with. You got lucky, and I envy you.