[sundalia]

Absolutely would not work in the US (as, unfortunately, most public services). There's already a huge lobby from TurboTax and other players. All countries that got to this level of automation already had publicly developed, free software for tax payers previously.

[fragmede]

How did you sleep last night? Your cynicism is slowing.

Just this year, the IRS started a direct file pilot program that flies in the face of "it absolutely would not work". It's not everything, but it's a start.