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by quaddo
805 days ago
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Back around 20 years ago I was with an MSP. We depended heavily on having a well written - as current as possible - prod guide for all operations. At some point it occurred to me that there was likely a way to draw upon the experiences of those who came before us. In my case, it seemed fitting to use newspapers as a reference. Somewhere I’d come across a concise guideline, a list of do’s and don’ts. The only thing I clearly recall now is keeping the key info “above the fold”, which is likely something that might puzzle someone who has never handled a newspaper. Even so, the concept is easy to share and grasp. I wish I’d kept that list. I’ve tried looking for it within the past couple years, to no avail. |
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