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by codingdave
806 days ago
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It sounds like you are underestimating pretty much this entire industry. Picking up codebases that are sketchy and new to us is just part of the job. Finding and fixing bugs is an exercise to get rolling, not an insurmountable challenge. When people keep using software, it is because it solves a problem. They might not like the software but begrudgingly use it anyway because it solves that problem. So sure, pat yourself on the back for good salesmanship, but also realize that they keep using it because even if it is covered in warts, it still does the job. |
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It doesn't really solve a problem. Not really atleast. It's a little better than using 6 Excel sheets via a google drive honestly. The reason it got sold is because in theory it sounds a lot better than Google docs. But it's only a little better. And it has its own host of difficulties (can't modify anything for example.. don't even ask me to add a column or rearrange a table for you).
I know it's not great because if I get a company using it, but don't hand hold onboarding to an extreme level, they never even really get going with it.
When selling it, if I don't really lay it on thick and do a spectacular job, they don't buy.
The reason they don't quit once on it isn't that it solves a great problem or is much better than their previous solution (almost always just Excel sheets), but because switching back to their abandoned system is harder than the $300 a month is worth. So they just keep paying.
Also, I've contacted and pitched wayyy more than 34 companies. Many companies are/were smart enough to pass on it.
I'm not writing for a sob story or to talk up MY salesmanship for whatever reason, but I wanted to share my main takeaway from this project.
When doing lean startup and trying to get your first customers, don't think youve struck gold just because you had a great person schmooze a few people into using your MVP. It can be a false start just based on their persuasion. At this point I'd rather tone down salesmanship a lot and see if I can find a product that really strikes a cord with them instead. Less false starts that way IMO. I'd much rather have gotten 1-2 costumers only, not 34, and realized this isn't worth pursuing.