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by jodrellblank 810 days ago
The opposite:

"I've just created your virtual machine" - 3 year old, "mummy, mummy, /I/ did this! praise ME!". Got to insert yourself as the first thing in the sentence, as if the customer cares who did it.

"Your virtual machine is ready" - Waiter, assistant, comfortable out of the limelight to let the focus be on the customer and what they are interested in.

"I've just created your virtual machine" - You didn't make the deployment pipeline, you didn't build the hosting, or write any of the hypervisor or guest OS, you ran one script and now you're taking all the credit. Embarrassing.

1 comments

Good point. Focus on the customer. Didn't see that aspect.