[samzhao]

Thanks for your information. From my understanding, what you are saying is totally the case. It's just that the sales rep confused me by saying "the phone itself has some restrictions", which means there's probably some other locks/restrictions other than the sim/carrier lock. I'll probably try the unlocker app in the play store. And yes, my phone is rooted.

[kefs]

An unlocking app from the Play store will not do what you want. Also, it doesn't matter whether or not you are rooted. Remember, carrier unlock is completely different than rooting, so the two have no nothing to do with each other. Call a few cellphone repair shops in your area and ask them what they charge to carrier unlock your specific device.. that would be your best bet.

[samzhao]

Can I just purchase an unlock code from some website?

[samzhao]

Thanks a lot.