[epr]

> Sales is mostly just lying to collect a commission check.

Depends on the type of sales. A pretty good indicator is how many times a customer makes a purchase from the same salesperson. If it's just one purchase (like ERP consulting) it could be grifty/etc like in this case. If they're buying from the same guy for years, there's often very different types of salespeople. I used to think all salespeople fit the sketchy used car salesman type, but after working with great salespeople I know better. This is a big blind spot for us techical/engineering types.

[raincom]

When you are working with the same sales people multiple times, it is an instance of treated prisoners dilemma. Used car salesman is just one time prisoners dilemma.