| >And not just secretaries: higher paid managers & such too. No, the managers were lazy and insisted on having secretaries print everything out for them, and refused to touch a keyboard. >In fact them more so (as they would drop the task on a secretary, who would then enlist the office kid who knew some tech). In my experience in a college, the secretaries could handle their computer-based duties by themselves just fine. They only called for help when they ran into a problem they hadn't encountered yet. But doing basic file management at the MS-DOS command line (this was before Windows) was within their ability. >The issue with that was (still is) that they will need telling each time. Yeah, so what? ryandrake above said "I recently had to have a non-technical person send me a very large file, and encountered this", so that's why I countered with this in response to his claim that "ftp is too big a technical hurdle for the guy". It doesn't matter if it isn't natural or familiar; all you have to do is cut-and-paste some simple commands. If you can't do that, you're hopelessly stupid I think. You don't even have to understand the commands! That's my whole point with the utility of a command-line interface in situations like this: you can give someone some explicit commands, and they should be able to follow them exactly, simply by cutting-and-pasting or typing them in. It's not like a GUI interface where you have to try to tell them (perhaps over the phone) exactly where to click, which isn't reliable since you may not be able to exactly duplicate their environment or they might be using a different program or even OS. If you're somehow smart enough to use a computer with a GUI for years (and likely multiple computers: smartphone + PC), but you're too stupid to open a terminal window and cut-and-paste a one-line command, this sounds to me like "willful ignorance". Anyway, the point is that this is fine for a rare occurrence like this. It doesn't sound like ryandrake has to deal with this problem with this same person on a daily basis. |