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by zomgbbq 5141 days ago
So, I'd like to give a helpful response, so don't get mad when I say this but it seems to me that Apple's response isn't canned here. It looks like they've identified that you've declared the use of certain features, such as UIBackgroundModes, but when they tested it, the app did not work. What seems likely is that although you probably thoroughly tested your app, whatever configuration it is being tested in has exhibited a bug where the audio is not playing correctly. I have had many bugs before where only a certain tester was able to reproduce the problem. I'm also aware that Apple doesn't like it when problems like this are taken public so be careful. Good luck and I hope you get your updates approved soon.
1 comments

Thank you for your comments and suggestion. I'm aware that Apple doesn't like this too, and am only asking for help because of 6 rejections in 2.5 months. It's hard when all you get is a cryptic message that hasn't changed in 3 rejections regardless of what you do. And because some crap app that is a horrendous copy of ours is sitting pretty at number 2.

It does make sense that it is possible that Apple's configuration is having problems. I'll try to test it with more devices over the weekend. Thanks!