[simfree]

Cloudflare has a very dysfunctional sales pipeline. Their free, premium and self-serve offerings might underpin the internet, but the highly profitable offerings that are gated behind their sales teams are not getting sold. Too many of the clients that they should be selling to.

Magic Transit (bring your own ASN), classic website DDoS protection (above the Business $200 tier, which has low, undisclosed data limits in regions like New Zealand) and ilk all require interacting with the sales rep, and unless your paying 5 figures a month they are disinterested.

There is a whole market out there between $300 to $2000 a month that Cloudflare could tap without making new infrastructure but is actively being ignored.

[alphabettsy]

This.

They lock a lot of features behind an Enterprise plan where they could allow them to be added to a lower plan.

In general, I just hate working with sales reps and would rather avoid a company altogether if I can’t sign up without talking to them.

[no_wizard]

Not to mention they have on multiple occasions made significant internal changes (including layoffs) to their sales organization. I have a feeling if the public were to get an introspection into their sales pipeline it would be eye opening, and not in a good way

[teruakohatu]

> undisclosed data limits in regions like New Zealand

Can you please explain what this means?

[lijok]

Hit the nail on the head.

Wanted to byt their SASE DLP & Remote Browser Isolation as a startup. Sales wouldn't even talk to us